American Airlines

Product Designer - Dallas, United States 

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• Designed web and mobile prototypes and work-flows for notifications, kiosk interfaces, and baggage tracking features for American Airlines.

• Conducted usability testing for research and collaborated with product owners on product development strategy. Worked closely with developers throughout all stages of the development process.

• Facilitated Design Thinking workshop with stakeholders to plan the rebranding of AA notifications.

 

Edward Jones

Product Designer II - Dallas, United States 

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• Designed and implemented 2 major internal systems to optimize operations across 15,000 US branches, while collaborating closely with product, UX, accessibility, and developers to deliver a highly engaging and user-friendly design, boosting user satisfaction by 25%.

• Optimized workflows, wireframes, mockups, and interactive prototypes, leading to a 30% reduction in development time and enhanced design consistency

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Gartner

Sr. Product Designer - Dallas, United States 

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• Create design in Gartner.com, GPI, Inquiry form, and Inquiry Info Page. Partner with business leads on creating, defining, and evolving a high-performance strategy.

• Collaborate with product owners, developers, the Customer Successful team, and stakeholders for design solutions.

• Participate in UX research with researchers for research planning, conduct usability testing, and analysis.

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AT&T

Product Designer - (Headquarters) Dallas, United States 

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• Designed 'Atlas,' AT&T's flagship product for skilled field technology, streamlining operations and saving $4.8M through the implementation of remote customer service for employees.

• Improved user engagement by utilizing user storytelling, UX, and prototypes to effectively communicate product vision, flow, and features.

• Led cross-functional collaboration with UX researchers, Frontend and Backend developers to launch products.

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Tonic 3

UX Designer - Dallas, United States ​

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• Contributed to a Fortune 600 client, designing various features for both internal and external apps, as well as digital displays.

• Produced detailed workflows and designed low-fidelity wireframes and mid-fidelity prototypes. Developed user stories, personas, and storyboards, while also defining information architecture and creating sitemaps.